The AI revolution in CX: Generative AI for customer support
Businesses say generative AI in CX has improved ROI CX Dive Artificial Intelligence (AI) is enabling powerful advances across every industry and helping to solve many complex challenges and driving improved business results. In banking, for example, financial institutions are using AI to strengthen predictive analytics, automate repetitive tasks, improve voice recognition and combat fraudulent […]
The AI revolution in CX: Generative AI for customer support Read More »